Frequently Asked Questions
Can I customise my order for size or colour?
All pieces can be customised for size or colour, and a selection of cushion fabrics are available (delivery times vary). Please contact firstname.lastname@example.org to discuss prior to confirming your order.
What are current delivery times?
We endeavour to deliver most orders within 2 weeks, though delivery timescales on website orders in this current climate are approximate. Depending on location or special delivery customisation, some orders may have a further delay of 2 – 4 weeks. Please contact email@example.com if you have any questions.
What is the delivery cost?
We offer free delivery using our own delivery vehicles and provide assembly within mainland United Kingdom. This includes England, Wales and most of Scotland. Please be aware that deliveries to the Isle of Wight, Northern Ireland, the Scottish Highlands and surrounding islands may incur additional delivery costs, depending on location and order size. If you do have any questions, please contact firstname.lastname@example.org to discuss.
Is delivery available outside the UK?
Bella Blu Design is delighted to offer delivery to international customers outside the UK. All costs are not fixed, and we can provide a cost estimate based on location, order size, custom/import fees or local regulations. Please contact us for more information prior to confirming your order.
How do I maintain my outdoor furniture?
Bella Blu furniture is built with seasoned wood, which weathers naturally over time. The quality oak, iroko and sapele timbers used in our designs are made to last in all weather conditions. Applying furniture oil to the wood every few years will help preserve the beauty of the wood year after year.
The outdoor cushions are made using premium Sunbrella fabric, highly regarded as the number one outdoor performance textile. This easy care, stain resistant and colour fast material benefits from up to 98% UV protection and can be sponge cleaned using a mild detergent.
Part of the beauty and appeal of seasoned oak is that it weathers naturally over time, enhancing its look. However please do be aware that all oak products can release natural tannins which can sometimes mark patios. If you have any concerns, please contact us to discuss prior to confirming your order.